Making changes to your benefit elections
You can make changes to your benefit elections outside of the Open Enrollment period if you have a qualifying event.
Once you enroll, you may not change your benefit elections or cancel coverage until the next Open Enrollment period, except as a result of a “qualified status change” and other types of changes that qualify.
Sample of status changes include the following:
-
Marriage
-
Formation of a qualifying domestic partnership
-
Divorce
-
Birth
-
Death of a dependent
-
Change in employment status
-
Loss or gain in a dependent’s eligibility for coverage.
​
You must make changes to your coverage and provide proof of the event to Natus within 31 days from the event.
To learn more about the required documents that you need to provide, check Natus benefits guide.
How to make changes
In order to add a life event and make changes to your benefits, you need to log into PlanSource (need help logging in?) and follow these steps:
-
From your PlanSource homepage, select Update My Benefits
-
On the next page select the qualifying event from the list. Input the event date information and click “Continue.”
-
Add/Remove Dependents (if necessary)
-
Update Benefits as necessary
-
Review selections and check out
